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Located on Jamaica's north coast, the resort is nestled between the green mountains of St. Ann and the Caribbean Sea. The centre of Ocho Rios is easily reached in around 15 minutes by car, Dunn's River Falls and Dolphin Bay are around 20 minutes away. Donald Sangster international airport in Montego Bay is around 1 hour 45 minutes away.

The spacious grounds with a view of the Caribbean Sea lie on the gentle slopes of a 40 hectare parkland and is considered the true Garden of Eden. This magnificent landscaped resort has taken the meaning of 'lush' to a whole new level, with views including the blossoming gardens, the mountain and the ocean. The air-conditioned beach hotel includes 529 rooms over 4 floors, of which 256 are suites in the concierge suite centre in the Great House (manor). The lobby includes a 24-hour reception, a hotel safe, a currency exchange and a lift. The resort also features a nightclub, an auditorium, restaurants, meeting facilities with A/V equipment and Internet access/WLAN. Room and laundry services are also available along with car parking for those arriving by car.

All the rooms and suites include an en suite bathroom, a hairdryer, a direct dial telephone, cable TV, a radio alarm and a hire safe. In addition, there is individual air conditioning, a ceiling fan, a king-size bed, ironing set and a coffee machine. The Concierge rooms additionally offer a four-poster bed, a minibar and a fridge, as well as a CD player and bathrobes. There is a butler service available for selected suites and there is room service available for other accommodation categories.

Airport transfers are included for both Sandals and Beaches resorts, Online check in required to get access. Sandals and Beaches resorts will honor the customer loyalty points.
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